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We offer free shipping on most orders within the Continental U.S. (excludes AK/HI). Handling time is 1 to 3 business days, and transit time is typically 5 to 8 business days. Larger items like infrared saunas and massage chairs may ship via freight carrier with delivery scheduling.

Once your order ships, you will receive a confirmation email with tracking details. You can use the tracking number to follow your shipment from our warehouse to your door. If you have any questions about your delivery status, send us an email and we will look into it.

We offer 30-day returns on eligible items. If your sauna, massage chair, cold plunge, or recovery boots are not the right fit, please review our Return Policy for full details on how to initiate a return and any product-specific conditions.

Yes, exchanges are available within our return window. If you would like to swap your cold plunge for a different size or try a different massage chair model, contact our team and we will walk you through the exchange process.

Infrared saunas use gentle heat to promote relaxation and support recovery after physical activity, while cold plunges use cold water immersion to help your body cool down and recover. Many of our customers use both as part of a contrast therapy routine. Our team can help you find the right setup for your space and goals.

Most of our infrared saunas plug into a standard household outlet, though some larger models may require a dedicated circuit. Each product page lists the specific electrical requirements so you can confirm compatibility before ordering. If you are unsure, our team is happy to help you figure it out.

Sales tax, if applicable, is calculated and displayed at checkout.